Released on September 19, 2014, this 5.5" screen iPhone is the larger version of the iPhone 6.

1374 Questions View all

Home button not working but Touch ID does


I've got a weird issue after a screen replacement: my home button doesn't work even if Touch ID does. I tried to install a replacement home button but the problem wasn't solved (and obviously the replacement button did not support Touch ID). What could be the problem? I thought about the flex cable that connects the button to the motherboard but if that was the problem even Touch ID should not work.

Thank you!


Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

Free shipping on all orders over $100 or containing a Pro Tech Toolkit!

Browse Our Store

2 Answers

Chosen Solution

Logically, you would expect the Home button action to work if the Touch ID works. The usual question is normally the opposite situation.

In your case, there could still be damage on the extension flex that runs beneath the backlight shield. Just think of it as a highway with multiple lanes. If the Home button lanes are damaged but the others are not, then you would see similar symptoms. You should inspect it closely and test continuity on each pin to be certain.

The other possibility is in how you are re-assembling the home button, specifically the backplate (iPhone 6 Plus Home Button Assembly Replacement). this is what the "button" presses against. If it isn;t making solid contact, the the button press will not be noticed.

Was this answer helpful?

Score 3


Well, I guess the problem was indeed the flex cable. Thank you for your answer and detailed explanation!


unplug the charging port and battery and it should fix the problem


Add a comment

iPhone 6.

Touch ID works, home button doesn’t.

I changed the suspected part - flex cable. Problem not solved.

Now, I changed the home button, and found that new home button is working, but at the cost of Touch ID.

Have anyone incurred a similar problem before. If so, what is the solution.

Was this answer helpful?

Score 0


yes i have with the seven and the five s just unplug the battery and the charging port and it should work , i think the update is the issue


Add a comment

Add your answer

Walter Simoncini will be eternally grateful.
View Statistics:

Past 24 Hours: 3

Past 7 Days: 18

Past 30 Days: 68

All Time: 7,999