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Why no sound for cable but sound for Netflix?

Don't have sound on regular cable tv but Netflix has sound when used? Is there something wrong w cable?

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How is your cable connected to the TV? HDMI, Coaxial, Fiber Optic, etc. How is your Netflix streamed to your TV? Is it in the TV, Roku, Apple TV, etc.

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Connected by hdmi and Netflix through tv

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Please help lol

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Netflix is plugged in with 3 plugs-yellow, white, red TV is an LG. Volume only works with Netflix. Not a smart tv.

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So what's the problem Susan?

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Unplug everything from the back of the cable box. Wait a minute or two. Plug it all back in. Let it reload. My sound came right back on. I have an lg. Smart tv and Im on direct tv. Had great sound for netflix. No sound for tv programs

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Thank you !!!!

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Check the volume and mute options on the set top box.

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If you have cable or satellite try unplugging everything connected to your cable or satellite box. Wait a minute or two, then reconnect. I had this same problem & it restored the sound on my TCL Roku TV. I have Spectrum cable.

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Steph crowley will be eternally grateful.
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