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The Samsung Galaxy Core Prime Duos Android phone is a variant of the Samsung Galaxy Core Prime line. Model number SM-G360H/DS (SM-G360H/Dual-Sim). Released in November 2014.

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My lock screen won't come on

I have a Samsung Core Prime with Android. It's all fully updated. I used my phone this morning and realised that I didn't unlock the screen first. I went into the Settings and tried changing the lock commands to see if I could get it back on and it just won't lock. I'm nervous about keeping my phone unlocked all the time and want this fixed, so any help is appreciated!

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I also noticed the date/time in the upper screen drop-down was frozen. The date/time on my background was fine so it took me a while to notice this! I reset the date/time and the drop-down screen went back to normal and then the lock screen started working again. I don't know how or why this worked but it did! :)

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Clare will be eternally grateful.
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