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This is the device page for the Samsung Galaxy J7. The OS that comes stock to the device is Android OS v5.1.

170 Questions View all

My phone doesnt open.

I cant turn on my phone. Whenenever I plug it to the charger it only blinks, i tried to reboot it but the logo doesnt appear

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did u try to remove your battery,sim and put back again?

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yes, i tried

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2 Answers

your phone shouldn't open. It should stay shut.

but to get it to turn on, put it into recovery mode, and then from the menu, hit reboot,

if it doesn't even get to recovery mode, you've got a dead battery. replace it.

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hi i tink there is no minimum voltage in your mobile battery... try to boost your battery or change the battery it will work..

minimum voltage in battery is 3.6 below the 3.6 volt phone not turn on

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