MacBook Pro models with 13" Retina displays manufactured beginning 2012.

1566 Questions View all

Plugged in USB, MacBook turned off & won't turn back on.

Hi all,

I've got a Retina Macbook (A1502) that seems to be totally dead after plugging in a USB to charge my phone. As soon as I plugged the USB cable into the port, it abruptly shut off and now won't turn on at all. I've tried disconnecting/reconnecting the battery, letting it sit for a week to totally drain the battery, multiple chargers, SMC reset etc.

I took it to the Genius Bar and was told this was a known issue but that it would cost 500$ to replace the logic board as I'm out of warranty. I know this stuff can happen, but as a student with little money I can't afford to fix it right now and I'm a bit peeved that simply plugging in a USB would totally kill the machine (the usb cable wasn't even one of those really cheap ones!). I was hopeful that it was a minor issue after reading about multiple people with similar issues that were resolved after disconnecting/reconnecting the battery but I don't seem to be one of the lucky ones. I had a glimmer of hope after the orange light on the charger came on whereas initially there was no light, but still no boot up. Anyways I'd like to ask if there's anything else I could try or if my only option is a logic board replacement. Thanks for your help.

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Chosen Solution

First try an SMC reset. Here's how:

This failing, and all else that may be recommended, and you do find that it needs a logic board, go for a "Flat Rate Repair". This costs about $357.00 directly from Apple. They FedEx you the box overnight. Total time is four days including shipping. Just call 1-800-MYAPPLE. Just tell them what the machine is doing, don't mention what you did to get it that way.

Was this answer helpful?

Score 4


Why not mention how it got that way?


Hey I had the same problem, I plugged in a usb i don’t normally use on my 2012 macbook pro, and my computer black sreeened and was showing no signs of activity. I took it into apple and they just took out the battery, restarted it and it works fine!


Add a comment

Add your answer

Jose Escobar will be eternally grateful.
View Statistics:

Past 24 Hours: 13

Past 7 Days: 64

Past 30 Days: 304

All Time: 5,782