Laptop won't boot to USB recovery disc
Original question:
"I connected my laptop to my tv via hdmi. Then I removed it before the computer was able to switch to tv. Now when I turn the computer on it looks as if it's starting up normally (shows the Toshiba load screen) then it goes to a blue screen the says 'your PC ran into a problem and needs to restart. We will restart it for you.' It also says 'stopcode: unmountable boot volume.' Then it goes to the Todhiba screen again but this time it says it's starting automatic repair or something. Lastly, the screen goes blank (It's still backlit).
I'm using Windows 10. I do not have a DVD for it.
It says system BIOS version is 6.30."
Update:
Someone told me to create a recovery disk on a USB stick from someone using Windows 10. Then to change my boot order and so on.
I plugged the USB, started the BIOS, changed the boot order, saved and exited. Then the screen went blank. I restarted the computer. It showed the Toshiba load screen then the blank screen again.
Does this mean my hard drive is broken? I even tried plugging in an external monitor to see if the screen was damaged. The laptop did not switch over to the other screen. I was thinking about ordering an adapter so I could take out the hard drive and plug it into another computer, but I don't want to waste my time if the HDD is no good.
One more question. F12 on restart brings up the Boot Menu. Would HDD Recovery delete pictures?
As you can tell I do not know much about computers. I'm praying this is an easy fix. Pictures are backed-up on hard drive. We couldn't figure out iTunes, so we put them on the computer instead. Stupid mistake.
Is this a good question?
2 Comments
Nobody will answer this because its a a major issue with the motherboard and Toshiba is a POS...Period...I got the same issue and looked all over the internet for the answer and the answer is always...Turn off the Secure boot, Switch to CSM boot...but none of those fixes work....No I got a laptop with no operating system and it wont boot to USB or the CD rom so its a lump of SH** as far as I am concerned...NEVER buy Toshiba again is my answer. Good luck
by Miguel
I guess you are right. Now I have my customer's toshiba here, the same problem, nothing works. I guess I'll have to swap SSD to install OS and then swap SSD again to see if it boots inside Toshiba... Just waste of time. I personally use Lenovo T550 - best device I used. Not too efficient (2 cores on i7), but battery life of 10 hours is amazing!
by rejestracki rejestrant