MacBook Pro models with a 15" display

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Why can't I log in?

Bought an ex-lease macbook last week which is like new. I do have 12 warranty, but as it's a Sunday thought I would ask here before phoning tomorrow. Earlier in 'settings', have changed password in 'user' and created a new user account. Have gone back to log in now - the user picture has changed, but it won't accept my current nor past password. I am stuck and unable to do anything. No option to change user either. Very frustrating as I've saved the school's christmas play in docs and not in my cloud!

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Chosen Solution

Check this link, and follow the steps in the "Use Recovery Mode to recover your Mac password" section. http://www.macworld.co.uk/how-to/mac/wha...

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Thank you very much. Read how to reboot mac and the new password worked. One very stressed, but now happy teacher. Great site to keep in my favorite bar!

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