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Samsung's 5th-generation Android-based Galaxy smartphone was released April 11, 2014. Improvements to the phone include a fingerprint scanner, updated camera, larger display, and water resistance. It is available in four different colors; black, blue, white, and copper.

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Phone works when plugged in but will not charge

My Samsung Galaxy S5 all of a sudden started making the "plugged in" then "not plugged in" set of sound every few seconds. Now it no longer shows the charging symbol when plugged in, and the battery does not charge either when turned on or turned off. When turned off and plugged in, it shows the lightning bolt symbol for a few seconds, then switched to the yellow exclamation point battery sign.

The big twist: The phone works fine when plugged in, and the battery does not drain while plugged in. Therefore, the charging port is clearly still functioning and powering the phone.

Testing rules out the wall socket, the adapter, the charge cable, the battery, and apparently the charge port as points of failure. I have no ide what else could have failed. Help!


Tested with known good adapter (verified with different phone)

Tested with a different, know good battery

Tried with multiple known good wall sockets

Tried to charge while turned off

Cleared both charge port and charger pins with compressesed air

Visual inspection (no bent pins)

Soft reset


Answered! View the answer I have this problem too

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Probably a charger port that has gone faulty and needs to be replaced. Better to take it to a shop that offers samsung galaxy s5 charger port replacement service.


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pictisharrow I do agree with Ben on this one. Sounds like a charging port issues. Here are a few more things you can change out, just in case it is a power management IC situation.

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Not sure why I did not post this in my previous comment.

The reason why I do not recommend DIY opening the phone is because to open the phone the screen needs to be lifted up first.

The screen is very easy to damage especially the Samsung AMOLED LCD display as it is pretty thin and can get damaged even from the slight flexing.

And the screen is expensive as well so that's why I recommend getting a repair shop to open it as they work on these phones daily and have experience.

If something goes wrong with the screen because of opening it they should cover it.


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I have the same issue after my six year had a fit and launched her phone across the room. I researched it to being the motherboard damaged. Yay.

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pictisharrow will be eternally grateful.
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