Release date January 2012, identified by model number A03US.

4 Questions View all

Why won't my DVD play?

I keep trying to watch a movie but the laptop is not responding to the disk.

Answered! View the answer I have this problem too

Is this a good question?

Score 1
Add a comment

1 Answer

Chosen Solution

There is a high possibility that the problem is a CD/DVD drive malfunction. Try resetting the laptop first and re-running the disc. If that does not work, try cleaning off the DVD and clean inside the CD/DVD drive to try to remove and bits of food or dust. If the DVD still does not play, you may have to replace the CD/DVD drive.

Follow the link here to replace the CD/DVD drive: Samsung NP305E5A-A03US Troubleshooting

Was this answer helpful?

Score 0
Add a comment

Add your answer

Julia Dotter will be eternally grateful.
View Statistics:

Past 24 Hours: 1

Past 7 Days: 1

Past 30 Days: 1

All Time: 32