The Samsung BD-H5100 is a black BLU-RAY player that plays DVDs and BLU-RAY discs. It connects to the Internet and has pre-loaded apps such as Netflix.

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Why is my disk not being read?

When I put the disk into the Blu-ray player, it doesn't read the disk.

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1 Answer

Inspect the disk for scratches or smudges. If it is scratched up, it won't play, and if it's smudged, it will need to be cleaned with a microfiber rag.

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I did all that and my Panasonic Blu-ray still did not play


Stacey Wiley what model is your DVD player and if you say you "did all that", what does it entail?


It's a Panasonic. I cleaned disk w/disk cleaner kit and let sit for few before inserting back in blu-ray


Stacey Wiley what is the model of your Panasonic Blu-ray player?


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