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A 2012 Samsung netbook. Released with many variations, all of which are very similar from a repair standpoint.

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Why isn't my keyboard responding?

Every time I try to use my laptop, the keyboard refuses to accept any input. What is going on?

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Chosen Solution

A good way to test the keyboard would be to connect a USB keyboard and see if you can input information that way. If so, then the keyboard is most likely either broken/defective, or the drivers are out of date/not installed properly. This can be fixed by first reinstalling the drivers in Device Manager to see if that is the culprit, then replace your laptop's keyboard if not.

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