The Alcatel One Touch Pop 7 is a tablet that was released in February of 2014. It is identified by the model number P310A or P310X.

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Why isn't my SIM card ejecting from the slot?

I put my SIM card in the dock to transfer pictures to my tablet and now cannot get the card out. I've tried pushing it in like instructed and nothing is working.

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The spring could be damaged inside the sim card dock. You could try using tweezers to remove the sim card but this does carry a risk of damaging the sim card. If it will not come out easily, stop immediately. Remove the back casing of the device and use a straightened paperclip to carefully push the sim card out of the dock. Check out our Troubleshooting Guide.

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Your sim could be jammed or your sim tray is damaged

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