A television game console produced by Sony Computer Entertainment, also known as PS4. First announced February 20, 2013 and released November 15, 2013.

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piece of metal in the system's HDMI

Good moning

I have a problem with my HDMI port

as you can see in this picture

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i can't plug in my HDMI cable in the port.

So i made some search and i found this website :


and they say the follow :


Later in the day, I got a call from Sony. They'd examined our unit and they figured out the problem. A piece of metal in the system's HDMI port was supposed to have been flush with the bottom of the port but instead had been bent upward, obstructing some of the pins in the port. It had been hard to see, though I imagine we would have noticed if we'd examined the unit more closely and not given it back. Nevertheless, we were told that that PS4 had been fixed. The Sony employee testing our unit used a pin to push the small piece of metal back down. They then plugged an HDMI wire into the unit and it worked. They even brought the unit to our office so we could see for ourselves.

so could someone say to me how i can do

here some photos of the bottom of my hdmi port .


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I don't see this piece of metal

Thank in advance

Answered! View the answer I have this problem too

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Chosen Solution

There's no metal in your HDMI port. From the photos it looks like your port is fine. That being said there could be a problem with the connections on the motherboard for the HDMI port.

It's hard to tell in that first photo how far the cable is plugged in but they don't go all the way into the port on the PS4. If it just doesn't go in at all then there is something else going on...it may be a bad cable or something.

I would try a new cable, make sure it's aligned correctly and give it a solid push. If it still doesn't work then there may be a problem with the HDMI port where it connects to the motherboard.

Hope this helps.

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