The Apple iPhone 5s was announced on September 10, 2013. Repair of this device is similar to the previous models, and requires screwdrivers and prying tools. Available as GSM or CDMA / 16, 32, or 64 GB / Silver, Gold, and Space Gray.

3068 Questions View all

iPhone 5S Press/Hold Powr - Logo appears, then disappears. No boot.

Hello all,

We have an iPhone 5S in for repair. Originally customer told us it was a battery issue and cracked screen. We installed new batt + new screen and the issue still occurs.

Issue: Apple logo appears when pressing down power, but logo disappears after approx. 4 seconds.

Testing we've performed and discoveries:

- Hold down POWER and logo appears. Disappears after 4 seconds give/take. Can press POWER again, same issue occurs.

- When I press down POWER for a second or so until logo appears and release, logo disappears and I can no longer hold or press power to get logo to reappear. When this occurs I can hook it up to an Apple charge cable, unplug from cable and can duplicate the same issues again.

- Hold POWER + HOME for 10 seconds does nothing.

At this time we've tried:

- Another battery

- Another test screen

- Issues not resolved

- Hooking up to PC and power/home to reset/put in restore mode (PC does not recognize device)

We are thinking:

- Possible charge port issue?

- Possible power button issue?

If anyone has thoughts/suggestions please let me know.

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

4 Answers

Chosen Solution

Unplug the power button flex and plug in the charging cable and see if the apple logo goes on and off.

Was this answer helpful?

Score 3
Add a comment

Try to put into DFU mode while connected to computer and see if iTunes recognizes it if it dose you still have another way to fix it but i'll have to be restored . Sorry to say this but there is not way to fix this and preserve the user data. Alternatively you can replace the mother board.

Was this answer helpful?

Score 2
Add a comment

Double check the battery connection. Try a third battery if possible. It's acting a lot like a phone that's plugged in with no battery. Ensure its a working battery with a charge.

Was this answer helpful?

Score 1
Add a comment

Try Recovery Mode it should work

Was this answer helpful?

Score 0
Add a comment

Add your answer

Shawn Hancock will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 5

All Time: 90