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Repair information, troubleshooting tips, and guides for the sixth iteration of Apple iPhone, announced on September 12, 2012. Model: A1428, A1429

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CAN'T OPEN MY iPhone! NEED HELP NOW!

So my iphone5 was working well last night but when i woke up this morning it was shutting down. Like there's this buffering thing in the middle of the black screen that just goes round and round. I tried charging it and pressing the power and home button. But nothing works. I tried looking for answers online but nothing seem to work. :/

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When you reboot the phone (hold power and home for 10 or more seconds) does the phone actually reboot? When/if it reboots does it go back to this powering down screen?

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it doesn't work. It's still stuck in that same black screen with that shutting down logo (not the apple logo, it looks like the buffering this you see on youtube) in the middle.

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Aside from restoring it and losing all of your unsaved date you might need to take it somewhere locally and disconnect/reconnect the battery. Occasionally these can "lock up". Also might need a restore. If you're information is saved via iCloud I would just restore the device via recovery mode tonight.

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If you can't hard shut down using home and power button for 10 seconds then one of the buttons are definitely broken.

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It is usually the power button which fails the most on the iPhone 5, preventing you from force rebooting your phone (by simultaneously pressing Home Button + Power Button until the phone shuts down then restarts).

Simply take it to a near by repair store and ask them to disconnect and reconnect the battery. This will reboot your phone.

Or follow this guide until step 12, not more.

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