Won't stay charged without the adapter

I bought a new battery but the notebook will not stay on without the plugin adapter.

I ❤️ love this little notebook I use it as a journal. Can u fix it?

Areulia from Chicago

albertroseaoj@yahoo.com

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Hi, Does the new battery get fully charged?

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Thanks forgetting back to me yes it fully charges but once it's unplugged the computer turns off. Let me know if I can send it in. Thanks

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Hi,

Ifixit doesn't do repairs. The site only tries to help people to fix the problem themselves.

What was the problem that made you buy a new battery? Was it the same as what is happening now?

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Ok thank you can you recommend a shop that will fix this notebook?

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where do you live ?

we may have members in your area that can help

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@areulia you can try this it may help with your problem . Remove the battery and disconnect the power cord . Then once everything is disconnected hold down the power button for 60 seconds . While you have the battery out check the connectors of the battery to make sure there clean then check the laptops connectors are clean as well. Sometimes batteries a shipped with covers on there connectors and if not removed it may not charge properly . Once you've done this , put the battery back in and plug in the laptop reboot and leave the laptop to charge for a while. When you get 100% on you status bar pull the plug and see if it will run off the battery.

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Areulia Shakir will be eternally grateful.
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