MacBook Air 13" Mid 2011

Model A1369, 1.6, 1.7, or 1.8 GHz Processor, 64, 128 or 256GB Flash Storage

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lyl3113 @lyl3113

Rep: 1

Posted: Oct 26, 2016

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Keyboard & Trackpad not working :'(

2 days ago my macbook air keyboard and trackpad suddenly stopped working, the power button is the only button that works. But all function works fine with the external USB keyboard and mouse.

I read many posts here and tried to start up to Apple Hardware Test, reset PRAM, reset SMC and start up in Safe Mode, after each step it works for a few mintues but then fail again...

Finally I full reinstall the MAC OSX , but still doesn't work :(((

So it's the hareware problem? I have to go repair or buy a new one?

Anyone can help me?

Answered! View the answer I have this problem too

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mayer @mayer

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MacHale Enterprises

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Posted: Oct 26, 2016

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I've had this issue on a few machines. I had to reformat the drive and then do a clean install. I use either Target Mode with another Mac or an OWC Envoy enclosure to put the SSD stick into.

This one for your machine: https://eshop.macsales.com/item/OWC/MAU3...

These can sometimes be found on eBay or you can buy it new and then sell it to help cut costs.

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