Identified by model number 347NR, the laptop was released in 2010. It runs on the Genuine Windows 7 Home Premium 64-bit operating system.

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Why do the keys on my keyboard randomly quit working?

Certain keys on my keyboard will randomly stop working and they will not let me type anything. They are completely unresponsive when I press down on them.

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Chosen Solution

The simplest answer would be that the keys are stuck. Hit the Esc key multiple times until a setup menu appears on the screen, the reset the keyboard function. If this does not work, the keyboard may be unresponsive due to overuse and need to be replaced.

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