it says please input PUK

son was playing with phone,now its saying please input PUK

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Hi,

Contact the Customer Care section of your mobile phone service provider, give them your phone number and once they are sure it is really you, they will give you the PUK code, which you need to enter into your phone. You will then be asked to set a new PIN code. Once you have your PUK then keep it in a safe place away from your mobile as it is the key to unblocking your SIM.

Note that if you enter a wrong PUK 10 times in a row, the SIM will be permanently blocked, and you’ll need to purchase a new SIM card.

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maybe she locked the SIM card go to your operator (SIM operator) and ask for PUK

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Hi, If you still have the packaging of the SIM card, then you can probably find your PUK code somewhere close to where the PIN code is. If you do not have the original packaging or the PUK code is not there, then you should go to your operator like the others advised you to.

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