The Sony Xperia Z3 is an android smartphone released in 2014 known for it’s long battery life and durability.

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Xperia Z3 not working with Tritton Kunai PC/Mac/Mobile Headset

Hi,

I purchased my Tritton headset two years ago and it worked perfectly with my old Xperia. However, when I updated my phone to a Z3, the headset would not work with the normal cable and only works with the extended one that is normally used for the PC. Any tips on how to fix this will be appreciated as the 2.5 meter cable is rather cumbersome when I carry it around.

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The cable on the left is the one that is attached to the headphones and the one on the right is the extender cable.

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Hi,

You say that it works with the extended cable but not the normal cable.

As I do not know your headset model, does this indicate that the cables are able to be interchanged on the headset?

If so I suggest that you use an Ohmmeter to check the wiring continuity from end to end in each cable. They should be both the same. That is check from the tip connection of the jack at one end of a cable to the tip connection at the other end of the same cable.

Do this for the 4 connectors on the jack. It may be that you have a wiring problem in the cable.

The usual convention for jack wiring is as shown in the image below. (click on the image to enlarge it for better viewing).

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Hi,

The headphones have one cable which can not be taken out. However, there is an extender which can be plugged into the actual cable that is attached to the headphones in order to make it compatible with a PC or a MAC. The extender works with my phone whilst the cable which is attached to my headphones does not.

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Hi, Should have asked before, what is not working with the headset? If it is not working at all then perhaps the extender cable reverses the microphone/ground connections to ensure that they a compatible with standard PC connections. Only a thought.

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The headset itself works perfectly. I have tried using it both on my PC and on other phones. However, when I plug the standard cable in my phone, the phone does not detect it and keeps playing music through the speakers. I think that the problem is that phone can not detect the headphones.

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Hi, Is there any physical difference between the extender cable jack and the standard cable jack?

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Hi, I have put an image of the cables on the question.

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