The Shark Rotator NV502 vacuum was made in 2013, weighs 15.5 pounds, and includes a lift away handle. The vacuum can be used on both carpet and hardwood floors.

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Where can I find replacement parts?

My dog chewed through my hose and I need to replace it. Where can I get a new one?

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Replacement parts can be found at or by calling 1-800-798-7398. Or other websites such as The steps to replace the suction hose can be found in the suction hose replacement guide.

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