Gaming laptop with a 13 inch screen released in October 2014. Can be identified by model number P56G001.

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Why is my battery not charging?

When I plug in my computer the computer works and shows that it’s charging but when I disconnect the charging cable the computer turns off.

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1 Answer

Chosen Solution

Your battery may be failing or losing the ability to hold a charge. Try replacing the battery. Also, refer to the troubleshooting page for further help.

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