Released on September 19, 2014, this 4.7" screen iPhone is the smaller version of the iPhone 6 Plus.

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Want to help me troubleshoot TouchID? I'm in Dallas.

Hi friends,

I'm having trouble with the TouchID on an iPhone 6. I did a screen replacement. Very careful to use a little heat to remove the home button cable. I don't believe it's damaged. BTW, this is a personal phone of mine. Luckily not belonging to a customer.

Factory reset, reset network settings, reset all settings. None fix the problem. I've tried disconnecting the battery and reconnecting.

I'm hoping someone will help me take a look at this. Maybe a bit of mentorship. I pay in beer if that makes any difference. I come to you?

I'm in Dallas.

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Any signs of damage on the home button extension cable? This part is attached to the large metal plate shield that sits behind on the black part of screen.


I move the metal plate from the old display to the new display with the home button extension cable intact. I don't believe there was any damage. Maybe its worth trying to replace?


Worth a try, the top side of the home button extension cable can be cut / damaged / punctured easily by glass when the glass is cracked a lot or missing from the top.


I've ordered a replacement home button extension cable. Maybe that will do the trick.

I'm slowly getting my feet wet in the repair business. Taking my licks as a I learn the finer points.

I was hoping to use this phone to demo software as a Sales Engineer in my day job. Without TouchID, I can't use this iPhone for that purpose.


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Replacing the home button flex cable fixed the issue, I believe. I also restored the phone using iTunes. TouchID works now!!! I'm not a butter fingers wrecking ball when it comes to delicate electronics... woohoo!

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Does Dallas Beer Kitchen around lower Greenville make a good stout?


Mayer, there are usually six or so to choose from on tap rotation. Tasty, too! You in the area?


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James Miller will be eternally grateful.
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