The Apple iPhone 5c was announced on September 10, 2013. Repair of this device is similar to the previous models, and requires screwdrivers and prying tools. Available as GSM or CDMA / 8, 16, 32 GB / White, Pink, Yellow, Blue, and Green.

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My screen won't turn on and doesn't vibrate or make sounds.

My iPhone screen doesn't turn on and it wont vibrate or make any sound when I plug it in or turn it on. The phone hasn't been dropped and hasn't had any water damage. I also couldn't get the phone to connect to iTunes with multiple chargers even with the hard reset (Holding power button for 3 seconds. Then, power and home for 10 seconds, and then home for 5.) Just wondering if anyone has had this problem and could tell me what to replace or how to fix it. Thanks.

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The worst case scenario is that the charging IC has gone bad, let's start replacing the parts that are easiest to replace and cheapest to the hardest and most expensive to replace (being the charging IC last as that is best to be left to a board level phone repair technician to do.)

First of all, did the phone go flat and not turn on again? or did it suddenly just die overnight?

1. Check the charging port for any dust or lint / gunk if the charging cable does not plug in fully. Use a toothpick or something equivalent if there is blockage in there.

2. If the charging port is cleaned or you already tried replacing it then start with replacing / trying another charging dock ribbon cable assembly.

You can get the part from here:

iPhone 5c Lightning Connector and Headphone Jack

Guide to replace the part:

iPhone 5c Lightning Connector Assembly Replacement

3. If that still doesn't work then try replacing the battery:

You can get the part from here:

iPhone 5c Replacement Battery

Guide to replace the battery:

iPhone 5c Battery Replacement

If a known good working battery that is charged can turn on the phone and display working but not phone will not charge even with a new charging dock connector then it is probably the charging IC that has gone to fault.

If it still does not turn on with a known good working battery then you may be looking at a bigger problem like a board issue probably power management ic chip.

iPhone 5c Replacement Battery Image
iPhone 5c Lightning Connector and Headphone Jack Image
iPhone 5c Battery Image


iPhone 5c Battery Replacement

Difficulty: Moderate15 - 45 minutes

iPhone 5c Lightning Connector Assembly Image


iPhone 5c Lightning Connector Assembly Replacement

Difficulty: Difficult45 minutes - 2 hours

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I finally kept trying to connect it to itunes to do a hard reset, but I wouldn't charge, vibrate, or make any sound like usual. It also wouldn't let me do the hard reset. It would get half way done and error messages would pop up. I think maybe the battery could be the problem.


Yes I am thinking the same too since iTunes managed to detect the phone successfully and start the restore / upgrade process.

It's less likely the charging port dock assembly and more the battery.


So I replaced the battery and everything is connected fully. The phone still won't turn on or vibrate/make any sounds. I'm not sure if replacing the charging port would work. Any ideas?


I'm probably going to go with phone most likely dead / bricked, might want to take it to a phone repair shop and get them to test it with another screen and charger port.


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