Stick brush head won't spin when vacuum is on.

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Here are two links which may be of some help.

The one shows how to use the inbuilt Brushrollclean feature.

This one shows how to remove the brush roll from the cleaner so that you can check and see if there is anything caught in it, like threads etc., which may prevent it from rotating.

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Light will not come on brush roller and it does not work


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