I do not find the touchscreen..:(

Hello everyone, I can not find the touchscreen of my hp pavillion detachable .... can you help me? sorry for my English

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Chosen Solution

Hi,

There are a couple of things that you need to check.

1. You need to check if your Touchscreen has been disabled or that the drivers need to be installed.

To do so, check the Compliant Touch screen settings in Device Manager.

Using your mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.

Type in Device Manager in the search box and hit enter, and then click Device Manager, when it appears as an option. You might be asked for an admin password or to confirm your choice. Device manager window will open.

Block Image

Scroll down to Human Interface Devices (HID) and expand tree by clicking on arrow head to the left of HID.

Scroll down to HID - Compliant Touch Screen.

If there is a red cross next to the entry, right click on it and select the enable option. This should restore the touchscreen. (the picture above is just to show where it is, if it is disabled , enable will show as an option not disable as is shown in the example)

If there is a yellow exclamation mark next to the entry, right click on it and select the Update Driver Software and follow the prompt Search Automatically for Updated Driver Software. This should find and install the driver software for your Touchscreen

If the above did not resolve your problem try the following:

2. Check Mice and Other Pointing Devices in Device Manager and see if there is a listing for a USB touchscreen controller.

Right click on the listing and select Update driver. When you get to browse my computer, you'll have the option to "let me choose" and then you select "usb input device" instead of "touchscreen controller."

Hopefully this will restore your HID touchscreen.

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unfortunately the touchscreen And Broken .. try the spare part, but can not find it ... there is a compatible piece?

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Hi, Have you tried this link? http://partsurfer.hp.com/search.aspx

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HOLA BUENAS NOCHES TENGO EL PROBLEMA DE QUE TENGO UN HP PAVILION 11 X360 ES DE COLOR ROJO SE FORMATEO QUEDO CON WIN 8.1 TODO QUEDO MUY BIEN PERO NO SE HA PODIDO INSTALARLE EL DRIVER DEL TACTIL DE LA PANTALLA PUES BUSCO POR TODO LADO NO HE PODIDO CONSEGUIRLO POCO VISITO ESTOS SITIOS PUES NO SE MUY BIEN COMO UTILIZARLOS SI PUDIERAN HACERME LLEGAR LA INFORMACION AL SIGUIENTE CORREO... jhonforero08@gmail.com..... seria de gran ayuda muchas gracias..

Google Translation :

HELLO GOOD NIGHTS I HAVE THE PROBLEM THAT I HAVE A HP PAVILION 11 X360 IS OF RED COLOR FORMATTED I STAY WITH WIN 8.1 ALL I WAS VERY GOOD BUT HAS NOT BEEN ABLE TO INSTALL THE DRIVER OF THE TACTIL OF THE SCREEN AS I LOOK FOR EVERY SIDE I HAVE NOT BEEN ABLE TO GET IT I DO NOT VISIT THESE SITES BECAUSE IT IS NOT VERY WELL HOW TO USE THEM IF THEY CAN MAKE ME REACH THE INFORMATION TO THE NEXT MAIL ... jhonforero08@gmail.com ..... it would be very helpful thank you very much ..

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Hi

Hola,

Haga clic en el enlace y vea si alguna de las soluciones proporcionadas en la Solución Elegida "verde" resuelve el problema para usted

How to reinstall touch screen driver? My touch screen stopped working..

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Hi,

Click on the link and see if either solution provided in the "green" Chosen Solution solves the problem for you

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