Model number MFC270EN was released in 2012 and uses Android 4.0.

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My device turns on but just shows a blank screen

My tablet turns on, but only shows a blank screen, I can't find anything online on how to solve this issue

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Try turning your device off and then turning it back on again. If issues continue, perform a hard restart by holding both the home and volume up button and then pressing the power button. Then, release the buttons, press the power button, volume up button, and volume down button one time each. If the software issues still persist, return the tablet to the vendor. For more information check out the troubleshooting page.

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