My phone will not shut off

My phone has gone to a black screen, it is making a sound intermitently, there is a red light flashing, but i am unable to turn the phone off or bring up anything on the screen

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Try charging for 10 minutes or so then hold the on/off button for 10 secconds

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Kevin, charge phone and try a reset, press and hold power power button for 20 to 30 seconds. If no reset, with phone off, try removing battery for a minute, reinstall battery and try holding power button in until phone boots up. Check the attached links,instruction and guides for additional info., Good luck.

I hope this helped you out, if so let me know by pressing the helpful button.

https://www.quora.com/How-do-I-fix-my-bl...

http://www.hardreset.info/devices/alcate...

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You were close enough, I had to push you over 200 points for the day ;-)

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@mayer , Gracias, 感謝Kansha, Vielen Dank,감사gamsa, Merci, Grazie, благодаряblagodarya, thanks mayer, appreciated, have a good evening.

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Did to see where the Canadian Immigration site crashed due to to much traffic after the election results ;-) Told you to build that wall! http://www.independent.co.uk/news/world/...

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mayer, I did not see that, R U $@$*'n me? , As you said a few days ago, the people voted for the party not necessarily the person, makes sense, maybe time for a change. Time to log out, have a good night.

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Kevin Paul will be eternally grateful.
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