My phone will not shut off

My phone has gone to a black screen, it is making a sound intermitently, there is a red light flashing, but i am unable to turn the phone off or bring up anything on the screen

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Try charging for 10 minutes or so then hold the on/off button for 10 secconds


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Kevin, charge phone and try a reset, press and hold power power button for 20 to 30 seconds. If no reset, with phone off, try removing battery for a minute, reinstall battery and try holding power button in until phone boots up. Check the attached links,instruction and guides for additional info., Good luck.

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You were close enough, I had to push you over 200 points for the day ;-)


@mayer , Gracias, 感謝Kansha, Vielen Dank,감사gamsa, Merci, Grazie, благодаряblagodarya, thanks mayer, appreciated, have a good evening.


Did to see where the Canadian Immigration site crashed due to to much traffic after the election results ;-) Told you to build that wall!


mayer, I did not see that, R U $@$*'n me? , As you said a few days ago, the people voted for the party not necessarily the person, makes sense, maybe time for a change. Time to log out, have a good night.


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Kevin Paul will be eternally grateful.
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