Skip to main content

Fix Your Stuff

Right to Repair

Store

The second iteration of Samsung Galaxy Tab tablet computers with a 7.0-inch screen. Model numbers: GT-P3105, GT-P3100, and GT-P3105.

146 Questions View all

keeps telling me that my password is wrong?

I have tried the password on my tablet many times for it to tell me that it is

THE WRONG PASSWORD!? I don't know how it could be the wrong password when I have been able to get into it in the past with the same password that I have on it?

So my question is how do I get into my tablet to reset the password or anything else when It won't let me? Is there some way I can get into my own Tablet?? I would appreciate any and all help!!

Thank you Cheryl

Answered! View the answer I have this problem too

Is this a good question?

Score 25

Comments:

Did you loose all you stuff?

by

I just bought latest Samsung Galaxy 8 and used my dogs name as password very simple, I used to normally for several days then today all of a sudden it locked me out saying incorrect password! I know it isnt incorrect so there must be an issue with the pad itself, I dont know if it affects all pads or just Samsung but its clearly a glitch in that type of pad, I had to do hard reset losing my stuff and deleting my Google account. My advice is dont bother with passwords just use finger print or go without either!

by

When they changed my password I had to do a hard reset of the tab and choose new password, it's the only real solution though

by

My password is a simple pattern. I got the password right but it says incorrect. It usually locks me out for 30 seconds to a couple minutes. I have a Note 9.

by

Additionally Addy, me too!! Super simple pattern and it won't accept it, so I use my fingerprint. Then the next time I unlock the pattern works again. This has happened to me twice now. Also using Samsung Note 9.

by

Show 10 more comments

Add a comment

17 Answers

Chosen Solution

Hi,

If you have the tablet configured with your google account, you should see an option to reset your password using your google account information. The method is described at the top of this website: http://visihow.com/How_to_unlock_Samsung...

If you do not have this option, you can do a factory reset on your tablet. However, be warned: this will erase all of the data on your tablet, so only use it as a last resort.

1. With the device off, press and hold Volume Up, Power and Home button.

2. Release the Power button when you see the Samsung logo, but continue to hold Volume Up until the recovery screen appears.

3. Use the Volume buttons to navigate the menu and select wipe data / factory reset. Press Power to choose the selection.

4. Press Volume Up continue.

(Information found here)

Good luck!

Was this answer helpful?

Score 16

Comments:

I didn't forget my password.I'm sure what it was but samsung tab A showed wrong password and can't unlock it. In my home, all are old age and no one can't use or change password except me.Please tell me what should I do?

by

Didn't work put the wrong password into my tablet so many times then told me to put password in as tablet had reset it self then telling me to sign in using one of my owners google accounts .now can't use it .cant get Amy further than google start up page

by

This is not my phone it's tablet

by

A factory reset are you kidding me this is been going on for years with my Galaxy Tab A, my Note 5, my Note 8. Samsung needs to get their blank together and fix it because it's ridiculous you pay $800 for a device and every time you have to check in to your account they tell you it's the wrong password unacceptable %#*@ shameful! I'm not jumping through hoops to do this my next device won't be a Samsung that's for %#*@ sure.

by

&&^&^$ A buddy, Right on. But just for future reference it isn't Samsung or the phone It is Facebook And Google teaming up because u probably created more than one e mail address or more than one facebook account and try as they might getting information about you , but you were having none of it or they're scandalous ass ways they try 2 get info, so they're nosy @%^!* can peg you as being only 1 person instead of two, and since u probably new when they were doing it and either signed off or didn't give them the info they wanted and for not cooperating with one or the other,locking ur phone and loosing info about those accounts was both facebook&Google's solution. Google lock and find my phone are google handles, u can look till your blue in the face you will get the same answer. a factory reset. maybe you will be the one who gets !#^&@@ off to do something about there complete ignorance and deliberate, and continual breaking of ur CONSTITUTIONAL RIGHTS to privacy. since i& alot othrs r 2 lazy or chkn $@$*

by

Show 8 more comments

Add a comment

#1 Carefully put Tablet on a hard surface, like a cutting board. It would work better with a towel underneath.

#2 Go out to the shed/garage/or wherever you keep your tools.

#3 Bring the item called a “hammer".

#4 With caution, use your hands, hold the hammer above the Tablet…

#5 Swing the hammer with a hard “smash like feeling"!

#6 Put hammer down on the table, step back and take a deep breath!

You're welcome :)

Was this answer helpful?

Score 6

Comments:

bingo perfect

by

i am not able to unlock my samsung a51 phone by pattern,,it says wrong pattern

by

Not so funny

by

Sooo not funny, I can't get it to let me in, I keep trying my password but it's saying wrong password, which is impossible cause I use this password everyday. I have seen loads of different websites and they all say to turn it off and turn it back on again, or reset it, but to do that on mine you have to enter the pin, I don't know what to do, I have stuff on there that I can't loose and idk if it's backed up properly, what do I do other than smashing it which won't help clearly?!?!

by

@Laci PROWSE thats what mines doing to!

by

Show 1 more comment

Add a comment

I've just had this with my Galaxy Tab A! It was definitely the correct password as I'd used it 5 mins before. Thanks to these posts, I held the power button and volume down until it restarted (5 seconds) some devices use power and volume up by the looks of things, so try some combinations if it doesn't work. My password works fine again now and didnt have to reset and lose everything :)

Was this answer helpful?

Score 6

Comments:

My Tab did this too. While on press and hold power and volume down. It should open safe mode. If you pressed the correct volume button, it should say Safe Mode in bottom left corner. Now go to security and take passcode off. It will ask for current passcode which will work. Now that you have no lock passcode, do a normal power off then a normal power on. You will be ok.

by

OMG thank you so much, it took a few attempts with holding both down, but it worded and all content is still there.

by

It worked after several attempts.. Thank you

by

Tried this option and it worked 1st time! Thanks for sharing. One weird thing is my clock and date were changed to a different color but that's fine with me so long as I can access my tab

by

Add a comment

Dustin is right, this can work. But for me simulated battery disconnect worked (power button + low volume button for bout 10 sec) on my samsung galaxy A5 2017. Maybe reset works randomly, or after some tries. But one thing for sure.

I am not going to hard reset my phone second time…..

And the problem is real. I have rooted device and i unlocked multiple account option. And i dont think that a 15 y old can forget 3 passwords at the same time.

Was this answer helpful?

Score 5

Comments:

I need help PLEASE!!!!

by

That forced restart worked for my daughter's A5 - power plus down volume until rebooting. Then password worked first time.

Thanks!

by

Thank you so much! I have a Samsung galaxy tab a 10.1 2019 and the powerbutton + lower volume worked for me. Ty man

by

Add a comment

Got to https://www.samsung.com/global/galaxy/ap...

Login using your Samsung account details. (This is generally setup when the tablet is set up). From here you will be able to remotely unlock the tablet with out having to do a Factory Reset and losing your data.

Was this answer helpful?

Score 4

Comments:

this helps a lot but the problem is the network is OFF and there is no way you can turn on the wifi nor the DATA since its locked.

by

I have android. Same issues with assword

by

I cant download are login to anything. This is ridiculous,it doesn't do me any good to have this phone.

by

I agree with all them complaints can't, use my phone I,m 84 and disabled may have to get aphone not samsung

by

Guess I finally found a place where other people have the same problem. Have been at this password thing for hours upon hours & have tried everything I could, everything. All to no avail. Thank you to all these people writing with the same problem as I was feeling like the dumbest person on earth.

by

Show 1 more comment

Add a comment

My Galaxy tab s4 does this all the time. I know the password but it keeps telling me it's wrong and it says biometrics can't be used till next time. If this is the case and YOU KNOW your password IS CORRECT, just reboot the tablet. Hold the power button down for 3-5 seconds and when the prompt comes up to turn off or reset, choose reset. YOUR PASSWORD WILL WORK ONCE IT COMES BACK ON. This is the only thing that works for me. My mother in law lives with us and has the same tablet and she never has this issue, so it is not every tablet.

Was this answer helpful?

Score 4

Comments:

Thanks Dustin! Same problem today on my Note 8. It mentioned that my password/PIN was incorrect and I knew it wasnt incorrect. 8 attempts were allowed after which my 'Work profile' will get deleted along with its data. (not sure if it just meant work apps or may be the entire phone's content'.

I followed your advise and I rebooted my phone (power + volume up button for 8 seconds) and it restarted. Once the samsung logo appeared, it asked me to put the password and the 'correct/unchanged/old password worked!!

Samsung this is a bull crap bug!

Thanks once again Dustin!

by

When you did this did it give you more attempts ? As I’ve got 2 attempts left before it factory resets and I was sure I knew the password

by

@Sumeet Kshirsagar

When you did this did it give you more attempts ? As I’ve got 2 attempts left before it factory resets and I was sure I knew the password

by

I cannot reboot mine because it asks for the password before it will reboot or turn off! What next?

by

It is doing the same to me. I can't use my tablet. Hoping someone will be able to help

by

Show 8 more comments

Add a comment

Thank You SO very much for the information! I had to use the factor restart you had explained. Unfortunately I guess I didn't have it configured to my Google account? I know I had used it many times to check my Gmail though? I guess I don't know HOW to configure them together? I know the only thing it kept telling me before I did the reset was it was the wrong password & I would have to wait 30 seconds before I could attempt it again, I never had anything from Google come up.

Thank you SO much again for your help, it was appreciated very much! Cheryl

Was this answer helpful?

Score 3

Comments:

i have never used a password but it keeps saying incorrect password and wont open

the only thing i want from it is photos

by

did you lose all you images and videos?

by

trying to get into a NEW Samsung Tab A. It will not accept my Samsung password...ready to set fire to the #$#$! thing

by

Dude, when I try to RESTART or POWER OFF, it's asking for the password! I'm not even able to reboot my device! Please help me out...

by

Add a comment

This is what worked for me -

Hold down the power and volume up buttons at the same time for about 10 seconds. My tablet started blinking. I tried a few more times and eventually it restarted. If the volume up dosent work, try volume down. I hadn't lost anything - great advise from here!

Thanks, Jane (Watford)

Was this answer helpful?

Score 1

Comments:

This is exactly what I did as well to turn my tablet off without a password. Once it restarted, it worked without a hitch.

by

Add a comment

You can soft reset your device by holding the power and volume down buttons for ~10 seconds! Your screen should flicker on and after a couple more seconds it’ll automatically fix itself, no data lost. This also works for if the screen freezes.

Was this answer helpful?

Score 1

Comments:

This helped i had to press my volume down button and power button for 10 seconds and it worked!!!!thank you so much !!!!!!!

by

Add a comment

I have factory reset my Galaxy 10.1 and it accepted my google account with my password. Now when I want to instal gmail it tells me my password is wrong just like before the rest. Any advice, thanks in advance!.

Was this answer helpful?

Score 0
Add a comment

I'm trying to set my galaxy a6 tab up. But it keeps telling me I cannot sign in as there has been a password reset and to try again in 24 hours. I haven't changed my password and have left it 48 hours and still saying the same thing. So I cannot use the tab. Please help!

Was this answer helpful?

Score 0

Comments:

Yes same problem here.

by

same but i forgot my password i am so confused i wish time machines where invented now it would be so useful!

by

Add a comment

I'm having the same issue with my Galaxy A71. I have reset my password ay least eight times and I know it's correct when I enter it, yet still receive message that it's incorrect. I have rebooted my phone several times to no avail.

Was this answer helpful?

Score 0
Add a comment

I had my security pattern for about a year, last week my phone wouldnt unlock how much ever i tried!

I remembered the password and trust me somethin' like this happened for the first time in my whole life.....Didnt happen with mum or dad's phne!

Ugh i had to factory reset everything and download all the apps i lost:(

This need to be resolved.

There must be sought out a feasable way so that if at all system is unable to recognize correct pattern/pin, there could be additional options and a backup pin!

Especially for Samsung DUOS!-_-

thnx for readin my rant...

Was this answer helpful?

Score 0
Add a comment

My samsung 8 is saying I am putting the wrong password in when I know it is correct.what can I do.lucky enough I can use my finger print but sometimes i need to put a password in when updating software

Was this answer helpful?

Score 0
Add a comment

Thank you sooooo much. I have fiddled and you are right , it worked. Thank you

Was this answer helpful?

Score 0
Add a comment

My son's galaxy Tab A (model SM-T510) was giving the password error with the “try again in 30 sec" message, and it was suddenly asking for a password to shut down the tablet.

I had to hold the power button, vol up, and vol down all together for about 10 sec to power off. Once the Samsung screen starts blinking on and off, release the vol buttons and then the power button.

I originally tried the suggestion to use power and vol down, but bc all that does was take a ton of screenshots, so it was time to experiment! Lol

Was this answer helpful?

Score 0
Add a comment

BOO i need to see how to get a factory reset!!!! BOO BOO BOO BOO BOO BOO BOO

Was this answer helpful?

Score 0
Add a comment

Add your answer

Cheryl will be eternally grateful.
View Statistics:

Past 24 Hours: 348

Past 7 Days: 2,692

Past 30 Days: 12,687

All Time: 153,227