The second iteration of Samsung Galaxy Tab tablet computers with a 7.0 inch screen.

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keeps telling me that my password is wrong?

I have tried the password on my tablet many times for it to tell me that it is

THE WRONG PASSWORD!? I don't know how it could be the wrong password when I have been able to get into it in the past with the same password that I have on it?

So my question is how do I get into my tablet to reset the password or anything else when It won't let me? Is there some way I can get into my own Tablet?? I would appreciate any and all help!!

Thank you Cheryl

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Did you loose all you stuff?


I just bought latest Samsung Galaxy 8 and used my dogs name as password very simple, I used to normally for several days then today all of a sudden it locked me out saying incorrect password! I know it isnt incorrect so there must be an issue with the pad itself, I dont know if it affects all pads or just Samsung but its clearly a glitch in that type of pad, I had to do hard reset losing my stuff and deleting my Google account. My advice is dont bother with passwords just use finger print or go without either!


When they changed my password I had to do a hard reset of the tab and choose new password, it's the only real solution though


My password is a simple pattern. I got the password right but it says incorrect. It usually locks me out for 30 seconds to a couple minutes. I have a Note 9.


Additionally Addy, me too!! Super simple pattern and it won't accept it, so I use my fingerprint. Then the next time I unlock the pattern works again. This has happened to me twice now. Also using Samsung Note 9.


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3 Answers

Chosen Solution


If you have the tablet configured with your google account, you should see an option to reset your password using your google account information. The method is described at the top of this website:

If you do not have this option, you can do a factory reset on your tablet. However, be warned: this will erase all of the data on your tablet, so only use it as a last resort.

1. With the device off, press and hold Volume Up, Power and Home button.

2. Release the Power button when you see the Samsung logo, but continue to hold Volume Up until the recovery screen appears.

3. Use the Volume buttons to navigate the menu and select wipe data / factory reset. Press Power to choose the selection.

4. Press Volume Up continue.

(Information found here)

Good luck!

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I didn't forget my password.I'm sure what it was but samsung tab A showed wrong password and can't unlock it. In my home, all are old age and no one can't use or change password except me.Please tell me what should I do?


Didn't work put the wrong password into my tablet so many times then told me to put password in as tablet had reset it self then telling me to sign in using one of my owners google accounts .now can't use it .cant get Amy further than google start up page


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Thank You SO very much for the information! I had to use the factor restart you had explained. Unfortunately I guess I didn't have it configured to my Google account? I know I had used it many times to check my Gmail though? I guess I don't know HOW to configure them together? I know the only thing it kept telling me before I did the reset was it was the wrong password & I would have to wait 30 seconds before I could attempt it again, I never had anything from Google come up.

Thank you SO much again for your help, it was appreciated very much! Cheryl

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i have never used a password but it keeps saying incorrect password and wont open

the only thing i want from it is photos


did you lose all you images and videos?


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Got to

Login using your Samsung account details. (This is generally setup when the tablet is set up). From here you will be able to remotely unlock the tablet with out having to do a Factory Reset and losing your data.

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Cheryl will be eternally grateful.
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