Repair and disassembly guides for HP printers.

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Says to replace ink but I just replaced it

I have an HP Envy and it says I need to replace ink on the main screen and it won't let do anything else on the main screen until I do so. I have replaced it twice now and it still says to replace ink.

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I bought the ink at walmart sold as HP 61 ink.


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1 Answer

@anthonyme23 if you are not using original HP cartridges it is possible that this is related to the scam that HP is pulling with their firmware. HP has it programed in the firmware for non-HP cartridges to fail at a certain date and for the printer to not recognize 3rd party cartridges. This is not just on recent firmware but has been there for a while.

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