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Manufactured by Panasonic Corporation.

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CANNOT OPEN DISC DRAWER. disc clicks loudly &. door won't open

Loaded disc without any problem.

Door closed, but DVD did not play.

Attempted to open door, but pushing the 'eject' button only produces a loud clicking.

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Hi,

Most DVD drives have a small pinhole in the front , just under the tray. Insert and press an opened paperclip or similar sized pin into the hole. The tray should open far enough for you to grab hold of it an gently pull it the whole way out and retrieve the disc.

Once you have removed the disc, try just opening and closing the tray using the eject button to make sure that it still functions correctly.

If so, try another disc and see if it works OK. If it does inspect the disc that was "stuck" in there to see if has warped at all.

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2 Comments:

my dvd player opens fine if i don't have a dvd in it

but if there is a dvd in it it want open no matter what

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@tifton77

What is the make and model number of the player?

Does it try to open and fail and not even try?

How do you get it open if there is a disc in it to see if it opens without a disc, do you have to insert the pin to make the tray pop out and then pull the disc tray out by hand?

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In my case too much play in the gear system caused the mechanical movement to become restricted and prevented the tray form opening. Only by disassembling would you be able to see and feel the restriction and then manually manipulate the assembly to open to retrieve the DVD I wanted.

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