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Repair information and guides for the Apple iPhone 5s that was announced on September 10, 2013. Model: A1533, A1453, A1457, A1528, A1530, A1518

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Itunes error 4013 after screen and battery change

i've changed a screen and battery on an Iphone 5S, after that it goes directly to "Connect to itunes" on startup screen. I Connect it, get the "update or restore" question and Choose restore, but it wont go on. I've put phone in DFU and get a phone is in recoverymode, start the recovery and it starts the "getting data", then the prepeare phone for update. Screen turns of, apple logo comes on and the the screen turns red or blue (changes from one to the Other if i try several times) and turns of and error 4013 shows up. I've turned antivirus of, firewall of, reinstalled Itunes on computer, checked computer for updates. But it just Returns error 4013.

Any thoughts ? suggestions ??

I've tried With 4 different batterys and 2 different screens, no change.

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Did you try it without the front camera cable plugged in?

How was the battery removed, was it pryed from the left side of the battery only and not the top or right or bottom side of the battery?

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Think i've tried With it and without it, but not 100% if i've tried without.

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Tested With Other screens now, With and without front camera and still the same. It starts to "restore" and the screen turns red og blue and reboots

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battery was removed With heating up backside, then prying from left side.

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I have similar problem, just want to add few things i have tried:

1) Took out Screen and connect to itunes - can perform Restore & Update successfully

2) Took out battery and left for a while - Open connection, phone can be used but will have similar problem after restart

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Most Helpful Answer

Nand chip must be removed, then formatted with a chip reader, then reinstalled. Jessa just released a video on this issue...

https://www.youtube.com/watch?v=qab9o9pY...

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Hi

Have a look here for a solution

https://support.apple.com/en-gb/HT201444

Thanks

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2 Comments:

If you've read what i've tried that solution has been tested ofcourse. If it was that easy i would be one happy camper

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Apple support is a great way to get business for Apple, not to solve your issues.

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thomas will be eternally grateful.
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