Fix Your Stuff Community Store

The Samsung Galaxy S4, model i9505, features a 13-megapixel rear camera, and a 5-inch 1080p display.

526 Questions View all

Options

How can I get rid of the dead spot on my screen?

A few days ago the lower part of my device's touchscreen went dead. Whenever I touched the bottom 2 to 3 centimetres of my screen, it simply wouldn't respond, meaning that the spacebar and a few of the letters on the keyboard didn't work, along with the buttons in some apps. So I did some research on Google, tried a few solutions ranging from performing a soft reset to taking the phone apart and making sure all the parts were connected correctly, but no luck. A few hours later, my phone ran out of battery and when I restarted it the problem had gone, only to return about 15 minutes later. Therefore, I'm pretty convinced that the problem is software rather than hardware based and am reluctant to perform a hard reset or to replace the digitiser. What should I do instead?

Answer this question I have this problem too

Is this a good question?

Yes No
Score 0
Add a comment

2 Answers

Filter by:
Most Helpful Newest Oldest
Most Helpful Answer

Options

Hi,

Why don't you perform a backup (using the phone's backup feature) then do a hard reset. See if the phone works OK. Give it a bit of time until you are satisfied that it is alright.

If so you can then restore it (using the phone's restore feature) and see how it goes then.

If the problem was not there after the reset but returns with the restore then you know that some software is affecting it.

If it is there after the hard reset then it is most probably a hardware problem.

In the meantime operate in landscape mode and see if the problem area stays in the same place on the screen.

Was this answer helpful?

Yes No
Score 2
Add a comment

Options

This means your digitizer (the layer over the display) has most likely died. The only solution usually is to replace the whole LCD screen. You can purchase replacement screen kits from amazon.com

Here is a link: http://amzn.to/2cztIMF

Hope this helps - also if you need instructions on how to replace it, here is a youtube link: https://www.youtube.com/watch?v=CAYWDv6L...

Was this answer helpful?

Yes No
Score 1
Add a comment

Add your answer

Harry Curtis will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 5

All Time: 3,394