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help me please! mesenger not working!

My messenger on my phone goes to either a black screen or a screen that says messenger with no contacts and also displays a message that says that i can wait for it to reaspond or just shut messenger down so please help me.

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http://www.lg.com/us/mobile-phones/VS985...

http://androidforums.com/threads/lg-powe...

https://s3.amazonaws.com/tpassets.device...

Update (09/17/2016)

http://devicehelp.optus.com.au/web/lg-g2...

https://www.youtube.com/watch?v=S3SC7Sc1...

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