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Announced in March 2015, and released April 10, 2015, the Galaxy S6 is the next flagship in the Galaxy line. The curved screen version is known as the Galaxy S6 Edge.

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Phone keeps shutting off

My Samsung Galaxy S6 phone keeps shutting down. Sometimes right in the middle of a conversation! It is happening more often now that at first, about 2 months ago.

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1 Answer

The S6 is a pretty solid phone and I don't hear of many problems with them other than broken screens.

Is the phone heating up? Is it giving any other signs of problems other than the powering off? Does it ever freeze up on you?

If it were me, I'd download Samsung Smart Switch. Backup your phone, then choose the "emergency initialization" option. It will reset your phone and reinstall the OS. You can then use Smart Switch to load your messages, pics and other items back into the phone.

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