Why has my printer locked up?
The HP Deskjet 710c machine will not function, the carriage is hidden within the RH. housing and will not emerge on opening the upper cover (as for cartridge changing). I have tried the printer with another PC and aso with a different signal cable, to no effect. The power feed to the printer seems to be ok, since both press switch lights illuminate. However, the carriage can not be moved, being locked solid by the timing belt drive. I would be very grateful for advice on what may be the cause of this sudden failure and how to access the interior of the machine without damaging the moulded ABS plastic casing. (I have already taken out the 2 torx headed machine screws at the top of each side case.
Thanks in anticipation of help.
Is this a good question?