Model A1238 / 80, 120, or 160 GB hard drive / black or silver metal front

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How can I fix the red x?

red x pops on thescreen

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Chosen Solution

Here's what Apple says to do:


Restore iPod from Disk Mode

Disconnect iPod from your computer.

Manually put iPod into Disk Mode as explained in support document 93651.

Open the latest version of iTunes and connect iPod.

Restore iPod as explained in support document 60983.

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