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How can I replace my zen earphones

I had purchased my zen eraphones in may 2016 from amazon and now one bud is not working. On amazon it doesnt replace. How can i replace it

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Here is an ad I found on Amazon for zen earbuds .[http://Decrescent White Stereo Earphones Headphones compatible with ALL Creative Zen Players Touch the image to zoom in Decrescent White Stereo Earphones Headphones compatible with ALL Creative Zen Players by Decrescent 5.0 out of 5 stars 1 customer review Price: $11.99 Sale: $7.99 & FREE Shipping You Save: $4.00 (33%) In Stock. Estimated Delivery Date: Sept. 13 - 16 when you choose Expedited Shipping at checkout. Ships from and sold by Onogo US. Gift-wrap available. 10 Year No Quibble Manufacturers Warranty Lightweight, slim design] I hope this helps. Type in Amazon in your browser. When the Amazon box appears: type in '''Zen Earbuds. This should take you to the ad for them. I hope this helps. If you have any question please make a comment.

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