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Repair guides and support for phones manufactured by BLU Products. BLU stands for 'Bold Like Us.'

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Why won't my message alert sound work

Every other notification sound works but whatever I try I can't get my message alert to work,any ideas

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Still no joy with my message notifications, help!!

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try settings>apps>dialer>clear data

dialer may be called phone in your os

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Hello. I am a technical support assistant for a cellular company. And one of our customers had this problem!

Settings > Reset Options> Reset App Prefrences

This should help the problem, if it isn't due to a blown speaker, do not disturb, or volume mute.

Hope this helped !

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Chosen Solution

If you can get messages but just not the notifications, you may have accidentally blocked messages/hangouts from sending notifications. Try going to settings>notifications>app notifs>messages/hangouts/whatever your messaging app is. Then reset all the settings to allow.

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Tried it but no success,thanks anyway. When I receive a message a notification comes up on screen saying,unfortunately message's has stopped,but I still get the message lol

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Hmm, try go to settings>apps>messages>clear data. Be aware you will lose un backed up messages.

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When you open message, go to the three dots on top right hand corner. Click on it and then click notifications. Click make sound. This has to be done for each person that messages you. I haven't found a way toakeit staying permanently, but if you keep at least one message from the person that essagedyou, it will continue to makeasound

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I can still access messages but never see a notification. None of these suggestions above have been helpful. In other words I can still read The message by going into the Messages app but I never am alerted to the fact that I have a new message.

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Try clearing the apps cache & data. ZIt worked for me.

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