Why can't my printer recognize the print cartridges?

Question

Brother MFC-240C

The Brother MFC-240C is an all-in-one color inkjet printer.

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I have install new brother printer cartridges, and the print does not recognize them. It displays install Black cartridge.

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Albert Einstein @acnologia Rep: 181 4 · Answer 1 · 2016-08-27T15:41:52-07:00

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Maybe they are not genuine that's why.

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