An industrial gas-powered stove by Vulcan.

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Can see open flame in all burners

Bought a house with a Vulcan stove, the burners don't go 'off'. You can see the lit pilot light in the burners. Is this normal? My Viking has a clicking noise before the burners are lit.

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Sounds like it is working normally.

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There is always an open flame even when controls are in off position?

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It's called a pilot light. Without it the burner will not ignite. Water heaters and furnaces have them too.

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LMR5000 will be eternally grateful.
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