Fix Your Stuff Community Store

Doogee Valencia2 Y100 Pro released on 5th July 2015.

5 Questions View all

Options

My storage seems corrupt, cant access photos/documents, gallery empty

My gallery says it is empty and any photos I take are not saved there. I can still see photos in Whatsapp messages so I think something is corrupt. Ihave not deleted the photos. If I try to connect my phone to a computer I get the message "Unfortunately the process android.process.media has stopped". I have tried all the recommended fixes for this. So I can't use a computer to view my files. I don't have an external sd card. I have tried Norton antivirus and it's not picking anything up

Answer this question I have this problem too

Is this a good question?

Yes No
Score 0
Add a comment

2 Answers

Filter by:
Most Helpful Newest Oldest

Options

Hi, i had the same problem and it was solved when i removed the guest user , as written in the following link

http://www.nairaland.com/2532812/infinix...

(those having problems with internal memory, sd card, camera and other apps delete guest mode and reboot ur phone. and dont use it again)

Was this answer helpful?

Yes No
Score 0

3 Comments:

Hi,

how do you manage to remove guest user?

by

try to change to guest back to admin and then remove it

by

Hi,

thanks, I manage it. Now gallery is returned back. Everything seems fine.

by

Add a comment

Options

Hi Kim,

did you find any solution? I'm having the same issue.

Was this answer helpful?

Yes No
Score 0

1 Comment:

Hi, not really. I put in an sd card which all my new photos now go to but I can now see my old photos on the phone also (I have 2 "camera" locations) but I can't see the old ones if I connect to a computer so I cant get them off of the phone.

by

Add a comment

Add your answer

Kim Shoard will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 706