Released on September 19, 2014, this 4.7" screen iPhone is the smaller version of the iPhone 6 Plus.

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Charging symbol is there but won't increase and sometimes decreases

My phone is plugged in and has the charging symbol but the percentage won't increase and sometimes decreases. I have tried using a different charger but it has no effect. I've left my phone on charge overnight but it stayed the same percentage as before I went to bed. Sometimes I see the percentage jump around (eg. From 26% to 20%) even when it is on charge. Once I noticed it was in the 20%s and ten minutes later was on 1%, all while being plugged in. I've had the phone for 1.5 years and it has never been serviced. Should I take it in to the apple shop and get a new battery?

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2 Answers

Hi, sounds very likely just a bad battery. First swap the battery to rule that out....make sure it's original if possible. Then swap the charging port to rule that out. If those both fail it's most likely your tristar chip on the board. Are you using original or aftermarket chargers?

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Hi. Sounds annoying that it won't charge.

Well, first of all, be sure to check that the chargingcable isn't the problem. Buy an original Apple Lightning cable.

Double check, that it isn't the lightning connector, that is broken. It's quite hard to say, so if you where me, i'll fix it myself and get a new one. It's cheap, and nearly easy to fix. I'll give it a shot. Lokk here for a Lightning connector replacement.

Still, if that didn't work, try replacing the battery. But, it sounds like it isn't the battery, that isn't the problem. Lokk here for a battery replacement.

Well, because it's over 1 year old, the warrenty isn't there anymore.

Wish you the best luck, cheers.

iPhone 6 Battery Image


How to Replace Your iPhone 6 Battery



15 - 45 minutes

iPhone 6 Lightning Connector Assembly Image


iPhone 6 Lightning Connector Assembly Replacement



1 - 2 hours

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