Document Paper Size Keeps Printing in A4

Every time I try to print on a different paper size the printer always sets the output to be printed on A4. For example I picked Legal 8 1/2 x 14 and the printer would set it to A4 when printing. How can I remove that set up?

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I have the same problem when it comes to printing legal sized documents. My drivers are all updated and it happens regardless of the program I print it from.

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What program or programs have you tried printing from? Have you tried go into the programs own 'page setup' options?

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Microsoft Word, Adobe Reader, Chrome print function. Unfortunately, there are no other versions of the printer drivers I can try.

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