My mobile is alcatel onetouch locked
its locked and require username and password but i forgot it
Is this a good question?
Hi! I am assuming you have forgotten a Username and Password required to open the phone. If this is the case, you will need to reset the phone.
To reset the phone:
With the phone turned off, press and hold the Volume up and Power button for a few seconds until you see the reset interface.
Select Wipe data/Factory reset using the Volume buttons. Press the Home button to confirm.
Select Yes - Delete all user data and press Home button to confirm again.
Select Reboot system now, and then press the Home button.
The reset will now be complete.
Was this answer helpful?
Past 24 Hours: 0
Past 7 Days: 2
Past 30 Days: 10
All Time: 189