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The BlackBerry Z10 is a touchscreen-based smartphone developed by BlackBerry, previously known as RIM.

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phone wont go past setup stage

hi I have a blackberry z 10 every time I turn my phone on then it goes to the setup field but the last step where you have to connect a network it stuck every time and I have wireless connection at home , it says connected to the connection but then does not wants to move past that stage . what do I do now. I need help

Answer this question I have this problem too

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did you install any cleaning apps??

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shaun will be eternally grateful.
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