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2.4GHz, 2.7GHz, or 2.8GHz quad-core Intel Core i7 processor (Turbo Boost up to 3.8GHz) with 6MB shared L3 cache. Released February 2013.

273 Questions View all

Why is the screen going black after using safari and flash games?

Hello everyone,

I took always really good care of macbook. This happens very often, each time for example there is a lot to be asked from the graphics. Like using browser with a browser game that uses flash, also when using Protools.

this is the latest error message I managed to get after cleaning partitions, reinstalling OSX and updating it to 10.11.6 . ITs something with GPU as that much I can understand, but what exactly? and what needs to be repaired? Thank You in advance guys, I know You get this kind of questions all the time :S

  • Panic Report ***

panic(cpu 4 caller 0xffffff7fa3266bd5): "GPU Panic: [<None>] 3 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x114000000 0xffffff9221c5f000 0x0e7150a2, D0, P1/4\n"@/Library/Caches/com.apple.xbs/Sources/AppleGraphicsControl/AppleGraphicsControl-3.12.8/src/AppleMuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 4), Frame : Return Address

0xffffff920d8d37e0 : 0xffffff80216dab52

0xffffff920d8d3860 : 0xffffff7fa3266bd5

0xffffff920d8d3940 : 0xffffff7fa40b21e0

0xffffff920d8d3a00 : 0xffffff7fa417fef4

0xffffff920d8d3a40 : 0xffffff7fa417ff5f

0xffffff920d8d3ac0 : 0xffffff7fa43ab7a8

0xffffff920d8d3b60 : 0xffffff7fa41cd115

0xffffff920d8d3bc0 : 0xffffff7fa41cc03a

0xffffff920d8d3c10 : 0xffffff7fa437438e

0xffffff920d8d3cd0 : 0xffffff7fa4374988

0xffffff920d8d3d60 : 0xffffff7fa4374c54

0xffffff920d8d3db0 : 0xffffff7fa43ab180

0xffffff920d8d3e20 : 0xffffff7fa41a1191

0xffffff920d8d3e40 : 0xffffff7fa40b8da1

0xffffff920d8d3ef0 : 0xffffff8021cb5146

0xffffff920d8d3f40 : 0xffffff8021cb2fb1

0xffffff920d8d3f80 : 0xffffff8021cb30a6

0xffffff920d8d3fb0 : 0xffffff80217c9117

Kernel Extensions in backtrace:

com.apple.driver.AppleMuxControl(3.12.8)[3186B630-FFF4-32C9-BAB9-DCD0C9DB6BA2]@0xffffff7fa3258000->0xffffff7fa326bfff

dependency: com.apple.driver.AppleGraphicsControl(3.12.8)[C57F5F56-2229-365F-9765-F24AA4687584]@0xffffff7fa3242000

dependency: com.apple.iokit.IOACPIFamily(1.4)[5D7574C3-8E90-3873-BAEB-D979FC215A7D]@0xffffff7fa2582000

dependency: com.apple.iokit.IOPCIFamily(2.9)[F51AA3D6-EC2F-3AD3-A043-06DB79027AA2]@0xffffff7fa1f2c000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0xffffff7fa3103000

dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[C49819CE-729A-36B2-9AC1-744A43DC236F]@0xffffff7fa3253000

com.apple.nvidia.driver.NVDAResman(10.1)[8649777A-3EED-3F2F-8B12-FBC5517F62E6]@0xffffff7fa4060000->0xffffff7fa42d8fff

dependency: com.apple.iokit.IOPCIFamily(2.9)[F51AA3D6-EC2F-3AD3-A043-06DB79027AA2]@0xffffff7fa1f2c000

dependency: com.apple.iokit.IONDRVSupport(2.4.1)[4EB2843C-C821-3AD0-B333-575FD6ED6FB1]@0xffffff7fa3245000

dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[A360453D-2050-3C49-A549-AC0DD5E87917]@0xffffff7fa3103000

dependency: com.apple.AppleGraphicsDeviceControl(3.12.8)[81C2784E-285A-38A7-A16E-515DCB816E0A]@0xffffff7fa3199000

com.apple.nvidia.driver.NVDAGK100Hal(10.1)[EB8A5980-AB59-368A-8244-60A00C7A933C]@0xffffff7fa42d9000->0xffffff7fa4487fff

dependency: com.apple.nvidia.driver.NVDAResman(10.1.0)[8649777A-3EED-3F2F-8B12-FBC5517F62E6]@0xffffff7fa4060000

dependency: com.apple.iokit.IOPCIFamily(2.9)[F51AA3D6-EC2F-3AD3-A043-06DB79027AA2]@0xffffff7fa1f2c000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

15G31

Kernel version:

Darwin Kernel Version 15.6.0: Thu Jun 23 18:25:34 PDT 2016; root:xnu-3248.60.10~1/RELEASE_X86_64

Kernel UUID: B5AA8E3E-65B6-3D0E-867B-8DCCF81E536C

Kernel slide: 0x0000000021400000

Kernel text base: 0xffffff8021600000

__HIB text base: 0xffffff8021500000

System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)

System uptime in nanoseconds: 1708442610917

last loaded kext at 1479675527619: com.apple.filesystems.smbfs 3.0.1 (addr 0xffffff7fa3bc9000, size 409600)

last unloaded kext at 1356559952951: com.apple.driver.DiskImages.KernelBacked 417.4 (addr 0xffffff7fa3a42000, size 73728)

loaded kexts:

com.apple.filesystems.smbfs 3.0.1

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AudioAUUC 1.70

com.apple.driver.pmtelemetry 1

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.iokit.IOBluetoothSerialManager 4.4.6f1

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.ApplePlatformEnabler 2.6.0d0

com.apple.driver.AGPM 110.22.0

com.apple.driver.X86PlatformShim 1.0.0

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.GeForce 10.1.0

com.apple.driver.AppleIntelHD4000Graphics 10.1.4

com.apple.driver.AppleHDA 274.12

com.apple.driver.AppleMikeyDriver 274.12

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleThunderboltIP 3.0.8

com.apple.driver.AppleHV 1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.4.6f1

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleLPC 3.1

com.apple.driver.AppleSMCLMU 208

com.apple.driver.AirPort.Brcm4360 1040.1.1a6

com.apple.driver.AppleMuxControl 3.12.8

com.apple.driver.AppleIntelFramebufferCapri 10.1.4

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleMCCSControl 1.2.13

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleUSBTCButtons 245.4

com.apple.driver.AppleUSBTCKeyboard 245.4

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0

com.apple.BootCache 38

com.apple.driver.AppleSDXC 1.7.0

com.apple.iokit.IOAHCIBlockStorage 2.8.5

com.apple.driver.AppleAHCIPort 3.1.8

com.apple.driver.usb.AppleUSBEHCIPCI 1.0.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 4.0

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 4.0

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 163

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.iokit.IOSerialFamily 11

com.apple.nvidia.driver.NVDAGK100Hal 10.1.0

com.apple.nvidia.driver.NVDAResman 10.1.0

com.apple.iokit.IOSurface 108.2.3

com.apple.driver.CoreCaptureResponder 1

com.apple.driver.DspFuncLib 274.12

com.apple.kext.OSvKernDSPLib 525

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.4.6f1

com.apple.iokit.IOBluetoothFamily 4.4.6f1

com.apple.driver.AppleHDAController 274.12

com.apple.iokit.IOHDAFamily 274.12

com.apple.iokit.IOAudioFamily 204.4

com.apple.vecLib.kext 1.2.0

com.apple.kec.Libm 1

com.apple.driver.AppleSMBusPCI 1.0.14d1

com.apple.iokit.IO80211Family 1110.26

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.driver.corecapture 1.0.4

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.driver.AppleGraphicsControl 3.12.8

com.apple.iokit.IOAcceleratorFamily2 205.11

com.apple.AppleGraphicsDeviceControl 3.12.8

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.driver.IOPlatformPluginFamily 6.0.0d7

com.apple.driver.AppleSMC 3.1.9

com.apple.driver.AppleSMBusController 1.0.14d1

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.kext.triggers 1.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.7

com.apple.driver.AppleUSBMultitouch 250.5

com.apple.iokit.IOUSBHIDDriver 900.4.1

com.apple.driver.usb.networking 5.0.0

com.apple.driver.usb.AppleUSBHostCompositeDevice 1.0.1

com.apple.driver.usb.AppleUSBHub 1.0.1

com.apple.driver.CoreStorage 517.50.1

com.apple.iokit.IONetworkingFamily 3.2

com.apple.driver.AppleThunderboltDPInAdapter 4.1.3

com.apple.driver.AppleThunderboltDPAdapterFamily 4.1.3

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 4.0.4

com.apple.iokit.IOThunderboltFamily 6.0.2

com.apple.iokit.IOAHCIFamily 2.8.1

com.apple.driver.usb.AppleUSBEHCI 1.0.1

com.apple.driver.usb.AppleUSBXHCIPCI 1.0.1

com.apple.driver.usb.AppleUSBXHCI 1.0.1

com.apple.iokit.IOUSBFamily 900.4.1

com.apple.iokit.IOUSBHostFamily 1.0.1

com.apple.driver.AppleUSBHostMergeProperties 1.0.1

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 417.4

com.apple.iokit.IOStorageFamily 2.1

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 4.0

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.pthread 1

com.apple.kec.corecrypto 1.0

Model: MacBookPro10,1, BootROM MBP101.00EE.B0A, 4 processors, Intel Core i7, 2,7 GHz, 16 GB, SMC 2.3f36

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x80AD, 0x484D5434314753364D465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (7.21.95.175.1a6)

Bluetooth: Version 4.4.6f1 17910, 3 services, 19 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SD512E, 500,28 GB

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 3.0 Bus

Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

Answered! View the answer I have this problem too

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Please recheck your machine to see if it is an Early 2013,

by

done, yeah didnt really noticed it until now

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3 Answers

Chosen Solution

Hi Lukas

I'm having the same trouble with my laptop at the moment. Your first option should be to check out this page, and go and speak to Apple:

MacBook Pro Repair Extension Program for Video Issues

https://www.apple.com/uk/support/macbook...

You have 4 years from date of purchase or until 31 December 2016, whichever provides you longer cover.

I have the MacBook Pro Retina Early 2013. When I took it to the Apple store, they ran the required tests on it, but somehow it managed to pass - inconvenient because obviously while I was there, it stayed on the whole time, didn't crach at all. Then, as soon as I got home, it started doing it again.

In the meantime, there is a really useful application which I find solves the problem mostly, so you can at least get your work done. Install is and when your laptop has booted up, choose "Integrated Only". For some reason you have to do it 2-3 times for it to stay on the Integrated option. You also have to do it before you load various programmes.

https://gfx.io/

Good luck.

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Hi Phil,

indeed my macbook falls apparantly under that programme, will need to go too the apple store.

However, for now I installed that software yesterday, run tests, all good exepct this morning I closed the macbook while it was on and now I got this:

- it didnt wanted to show the screen anymore so I rebooted it

- after that the fans started to ran at full speed like never before,

- the macbook seems to be missing the battery somehow ( after installing battery health 2 from apple store its says batter is not installed )

- perfectly working charger cannot charge the macbook so its almost out of juice

- no battery icon visible at the top of the screen and also not possible to put in on via the system preferences

- running el capitain 10.11.6 ( would that be the problem? that that graphic program you linked may not be working well with this osx? )

so now I have no idea what to do myself with this issue...

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so for now I can work on it, but there is no chime on startup, the battery seems to not exist after reinstalling the osx. But it runs with and without the charger, the fans are blowing hard.

apart of that I can use it.

anyone any guess what can I do to make it better again?

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Lukas will be eternally grateful.
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