Why won't LG G Pro2 D838 perform hard reset?

My LG G Pro2 suddenly froze and turned off. When I tried to turn it on, the logo just keeps on appearing (blinking). Tried to do the safe mode but to no avail. Then I tried to do a factory reset, hold and press the power button+vol down then release power button when logo appears then press and hold again the power button. Then I was able to confirm twice for a factory reset. But unfortunately after doing so, the phone just keeps on blinking the lg logo and nothing happens. It doesn't promt the second logo, only the " LG Life is Great" appears. No "lg powered by android" - nada.

I let it blink for many minutes now. Nothing happens. The phone was charged 80% prior to all these procedures. Hope anyone can help me. Thanks in advance.

Update1:

I let it blink for about 2 hours and still nothing happens. I've observed that it charges very fast. Tried connecting it to LG PC Suite but the program doesn't recognize the phone. So I'm really desperate now.

Answer this question I have this problem too

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So here's what i did- first i fully charged my phone, downloaded the LG Mobile Support Tool and tried it. After almost 5 hrs of waiting, my phone got updated firmware but then did not successfuly restart. It went to charging mode. So i disconnected it to the pc and decided to charge it again using its wall charger beacause i intend to do it again later. Then I saw the led light blinking 2 colors. Oh wow I thought i have worsen my phone's case- lo, and behold- it reboots! But wait. I thought everything was normal again but when i unplugged the charger, my gosh----- it started to act up again, back to the bootloop. So this is ANOTHER PROBLEM. Hope anyone can help me with this.

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