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The HP Officejet 4620 is an all-in-one color printer, meaning it can print, scan, copy, and fax.

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Why is it not printing with a new black HP ink cartridge?

I installed a new HP 564 black ink cartridge, and nothing black printed. I ran the "clean print head" program, and the colors print brilliantly, but still no black. I put in a second new cartridge, still nothing, It printed fine yesterday, albeit a little dim.

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It's just because printer still didn't pick up or recognise the new cartridge.

Just do the initial printer set-up process and it works fine.

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