Replaced water valves, now machine constantly drains and shows :33

I recently moved to a new location. My movers broke the water inlet valve on my ale more HE3 washer. I ordered a new valve assembly, and replaced the broken one. I left the house to get something, and my wife tried to run the machine, but I forgot to open the water vavles. I unplugged the machine, turned on the water, but now all the machine does is drain, and show ":33" on the display. No matter how long its unplugged, that is all it does. I may have fried the main computer, but don't know what I should check next. And the clothes are stuck in the machine as well. What should I do?

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment
Spread Fixmas Cheer
Get $12 off your purchase of $50 or more with code FIXMAS12
Spread Fixmas Cheer
Get $12 off your purchase of $50 or more with code FIXMAS12

1 Answer

Chosen Solution

First get the clothes out. Buy a clothes line and dry them,

The F33 fault code indicates that the wiring connection between the pump and CCU (central control unit or main control board) is lost. This can be caused by a loose wire harness connection at the pump or the CCU. It could also be caused by a bad pump motor.

The first step in troubleshooting this problem would be to unplug the washer and check the wire harness connections between the pump and the CCU. To access the pump, remove the screws on the bottom of the lower service panel on the front of the washer. Pull the service panel out and down to remove it from the washer. To access the CCU, remove the screws on the back of the top panel and pull the top panel off of the washer.

If the wiring connections are okay, check the resistance of the pump circuit through the wiring connection at the CCU. With the washer unplugged, the resistance through the wires that connect to the pump should be around 12.3 ohms. If the circuit is open (measures infinite resistance), check the resistance on the leads of the pump motor. If the motor is bad, it will need to be replaced. If the motor measures the proper 12.3 ohms, then the wiring harness would need to be replaced.

If the pump circuit is okay and the F33 will not clear, then the CCU will need to be replaced.

UPDATE 7/24/16

Those CCU units are expensive and it occurred to me to do same thing I would recommend on a failed power supply. Go over it with a soldering iron first to see if all it is, is a cold solder joint. Here's a video on how to help spot one then one on how to repair them.

Was this answer helpful?

Score 3


The pump circuit is good, because the pump is running. So I guess this means that I need a new CCU. I searched on line, but could not find anything with the discriptin CCU in the name. Would you happen to know the part number?


Need make and model number to find your part.


Make: Kenmore Elite HE3 washer

Model: 110.45862400

Thanks for your help.


Here's your part, but please look at the update I added to my answer.

Whirlpool OEM Part #W10756692

This thing is $300 :

Here it is for $179:


Mayer, I believe that we have both found the same part, but this is not the part recommended originally. The original part recommend to be replace is the CCU, or main computer (this is in the top of the machine.). The part that you and I have found is the motor control curcuit, located in the bottom of the machine. The drain pump that keeps running, is connected to the CCU, in the top of the machine. But it looks like this is no longer made to order replacement parts.


Show 1 more comment

Add a comment

Add your answer

contactlove will be eternally grateful.
View Statistics:

Past 24 Hours: 1

Past 7 Days: 2

Past 30 Days: 4

All Time: 129